Copa Courier

Peruvian-Born IE Business School alum Ralph Michaud is now Logistics and Special Projects Senior Manager at Copa Airlines. Here he talks about his experience at IE and what he cares about professionally, while walking around the headquarters of one of the most successful companies in Latin America, Copa Airlines. Ralph is articulate, very passionate, focused, and, most importantly of all, one of those rare people who likes to walk the talk.

P.S.  Ralph Michaud has a degree in computer science and systems engineering (Universidad de San Martín de Porres, Perou). In addition to being an IE Business School MBA graduate 2007, he is IE Alumni Panama Club President

Giving back

Sabiene Heindl, apart from being an alum who graduated from the IE Brown Executive MBA program in 2014, is a corporate lawyer and businessperson by training and instinct.  “I empower innovative organizations to prosper in an increasingly competitive, technological, fast-paced disrupted environment through sophisticated strategies aligned with commercial objectives”, she says about herself.

In this video she takes us on a tour of Sydney telling us why it’s important to give back to society and why a lawyer should do an MBA. Don’t miss what she has to say about the Sydney Opera House!!!

Beyond Kumbaya

Coach & Leadership Professor Michael Chang Wenderoth asks himself a question you might well ask yourself every day. What really got them there? What is it that propels people to the top? He says that the usual answer people give you to this question is that you have to be hard-working, positive, willing,… In short he calls this approach the “Kumbaya school of leadership” or the political puppy approach.

In contrast –he says- what we see around us is that people who self-promote, strategically network, or act in powerful and not so humble ways, move faster and more effectively up the ladder. The dirty secret is that your political skills top all else in getting you ahead and driving your effectiveness. This bears no resemblance to the Kumbaya school. That’s why he advocates going beyond Kumbaya and being more of a political beast.

Prior to becoming a professional trainer and a professor at IE Business School, Prof. Wenderoth served 20 years in senior roles with multinationals in China, the US and Europe. If you want to know anything about China, or the Eastern vs Western style of management, he’s your man. His mandarin is as fluent as his Spanish.

Final decision

Prof. Kriti Jain is very concerned about the decisions we take because decisions-makers tend to make judgements without having all the relevant info to hand. Moreover, most of the time, she says, what you see is not what you get …

Prof. Jain specializes in organizational behavior and human resources. Her research focuses on judgment and decision-making. She is particularly interested in developing an understanding of how individuals and groups carry out assessments of future uncertainty, and how personality traits, emotions, and decision frames influence judgments.

Let her tell you how your emotions get in the way of your sense of judgement!


As I said in a previous video The flow of management I shot with IE Human Sciences & Technology Prof. Juan Humberto Young there are certain people you meet in life that make you feel you could tell them anything. I call them “Divan People” because it’s as if there were an irresistible force pulling you towards them and causing you to talk as freely as if you were on a psychologist’s Couch. This is the case of Juan Humberto Young Elser, Prof. of Positive Leadership & Strategy. When he looks at you, he looks deep into your heart. I know it isn’t possible for him to look at you right this minute, but if you listen to what he has to say you will probably see what I mean.

In this video he talks about his recently published book Mindfulness-based strategic awareness training (MBSAT): a complete program for leaders & individual. MBSAT is basically a protocol he has created to teach you 3 skills: Minding your BETA, Mindfulness Real options (MROS), and IRIMI. Once you´ll learn these skills –he says- you will amplify your awareness and become…